Dr Carole Francis-Smith

Dr Carole Francis-Smith is an experienced counselling psychologist who practices as a therapist both online and in the physical room. Her work and research into the online therapeutic relationship has drawn her to specialise in promoting safe and ethical online communications.

Carole consults with and offers bespoke trainings to businesses and organisations, supporting positive and effective online communications - often by considering some of the more hidden aspects of the various mediums. Concerned about the impact on our mental health and wellbeing, Carole has developed some Netiquette guidelines which carry an important message for us all.